Shipping & Returns

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For all of our sectionals, sofas, chairs, tables, and ottomans, we’ve partnered with a specialty white glove shipping provider that will not only deliver the product directly to your door, but also place your furniture into the room of your choice. Due to a nationwide increase in shipping costs, there is a $149 fee for white glove shipping. For special situations like walk up apartments or rooms higher than two flights of stairs, additional charges may apply. Please reach out to if you have a unique delivery situation or question.

When your order is ready to ship from our factory, we’ll email you with information about your shipment and what to expect on delivery day. For larger items like sectionals, sofas, Chairs, tables, and ottomans, our white glove partners will reach out to you directly to schedule a delivery window that suits your schedule. 

For smaller accent pieces like floor cushions, we work with traditional shipping providers.

If you have any questions about your order or the shipping process, please call 833-622-1848 or email


We offer a week to fall in love with your piece. If you don’t, we offer fully refunded returns within 7 days of your furniture being delivered. For up to 30 days, you can still return your piece for a 10% return fee. Read all the details of our return policy here. If you’d like to return an item, please contact us at


Orders can be cancelled at no charge within 5 days of placing your order.